Refund & Return Policy
RETURNS AND REFUND POLICY
You may return most new, unopened items within 3 days of delivery for a full refund. We’ll also pay the return transport costs if the return is a result of our error (you received an incorrect or defective item). Else you would be required to pay for the transport.
You should expect to receive your refund within four weeks of us receiving your item however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
When you place an order, we fulfill orders within 2 to 5 days, depending on your location, your oder may arrive within a week or within 4 weeks, please refer to the shipping table below for more information. Please always track your order to know what’s going on with your oder.
Note that there are restrictions on some products, and some products cannot be shipped to all destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based or size based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Kilogram.
HOW LONG DOES SHIPPING TAKES?
Shipping time varies depending on location, These are our estimates:
|LOCATION||ESTIMATED SHIPPING TIME|
|United State, Canada, United Kingdom||2- 5 weeks|
|Europe||2 - 6 weeks|
|Australia Newzealand||2 - 6 weeks|
|Rest of the world||2 - 8 weeks|